PPSV CHARITIES

Last updated: February 2026

PPSV Charities ("PPSV Charities," "we," "us," or "our") is a nonprofit organization dedicated to supporting the mental wellness of veterans, first responders, and civilians. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ppsvcharities.org, use our services, interact with us on social media, or otherwise engage with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide directly

• Contact & account details — name, email address, phone number, and mailing address when you create an account, contact us, register for an event, or subscribe to our newsletter.
• Donation & purchase information — billing details processed securely through our payment providers (we do not store full card numbers).
• Communications — messages, form submissions, and feedback you send to us.
• Program information — details you choose to share when participating in our wellness programs, consultations, or volunteer activities.

Information collected automatically

• Device and browser information, IP address, and general location.
• Usage data such as pages visited, links clicked, and time spent on the site.
• Cookies and similar technologies to operate the site and understand how it is used.

Information from social media platforms

When an authorized PPSV Charities staff member connects an official organization social media account (for example, a Facebook Page, linked Instagram Professional account, LinkedIn, TikTok, or YouTube channel) to our internal admin tools in order to schedule and publish our own posts, we may receive and store access tokens and basic account identifiers (such as the Page name and ID) that are strictly necessary to publish content on our behalf. These tokens are stored securely and are used only to post content authored by our organization. We do not collect or store the personal information of your followers or of the public.

2. How We Use Your Information

• To provide, operate, and improve our website, programs, and services.
• To process donations, purchases, event registrations, and subscriptions.
• To respond to your inquiries and provide support.
• To send newsletters, program updates, and (with your consent) marketing communications.
• To publish our own content to our official social media channels.
• To maintain the security and integrity of our systems and comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We may share information only in these limited circumstances:

• Service providers — trusted vendors (e.g., payment processors, email delivery, cloud hosting such as Google Firebase) who process data on our behalf under confidentiality obligations.
• Legal requirements — when required by law, subpoena, or to protect the rights, safety, and property of PPSV Charities or others.
• With your consent — when you direct us to share your information.

4. Data Security

We use administrative, technical, and physical safeguards designed to protect your information, including encrypted connections and restricted access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices & Rights

• Access & correction — you may request access to or correction of your personal information.
• Email preferences — you can unsubscribe from marketing emails at any time using the link in any message or by contacting us.
• Deletion — you may request deletion of your personal information (see our Data Deletion page).
• Cookies — you can control cookies through your browser settings.

6. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

7. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us